7

Session 5: Implementation issues

Year:
1999
Language:
english
File:
PDF, 303 KB
english, 1999
9

Book Review: The Satisfied Customer, by Claes Fornell

Year:
2010
Language:
english
File:
PDF, 38 KB
english, 2010
16

Workshop Session: Behavioural Research

Year:
2015
Language:
english
File:
PDF, 66 KB
english, 2015
18

Public Transport: The Role of Mystery Shopping in Investment Decisions

Year:
1998
Language:
english
File:
PDF, 66 KB
english, 1998